Refund policy

All sales are final.

Because every Jake250 item is made-to-order via direct-to-garment (DTG) printing as part of a limited edition release, we do not accept returns, exchanges, or refunds for:

- Buyer’s remorse or change of mind
- Incorrect size, color, or style selected at checkout (please use our size chart)
- Disagreement with the brand, artwork, or messaging
- Shipping delays caused by the carrier
- Refused or undeliverable packages

We will replace or refund only in these cases:

- The item arrives with a manufacturing defect (misprint, ink defect, fabric flaw, stitching failure)
- You receive the wrong item, size, or color due to our fulfillment error
- The item is lost in transit and not delivered within 30 days of shipment

How to file a claim: Email support@jake250.com within 7 days of delivery with (1) your order number, (2) clear photos of the defect or incorrect item, and (3) a photo of the shipping label. Claims submitted after 7 days will not be honored.

Approved claims are resolved via free replacement of the same item. Refunds to the original pay‐ ment method are issued only when a replacement is not possible (e.g., the edition has sold out).

Chargebacks filed without first contacting support@jake250.com will be contested with full order and delivery documentation. Fraudulent chargebacks may be reported to the issuing bank and referred for collection.